Non-urgent advice: E-Consult
Use eConsult now and we’ll make sure you get the right care. When patients submit an eConsult it could save an appointment for someone else, which might be you. Let us decide how to care for you. Click the link below to submit an e-consult.
E-Consult
Non-urgent advice: IMPORTANT PATIENT ALERT: BEWARE OF SCAM CALLS
We have been made aware of a scam targeting patients registered with local GP practices. A patient reported receiving a phone call with an automated message claiming to be from there GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list.
The call originated from the number 07448 046 976, which has been identified as a scam number, however, please be aware that other mobile numbers may also be used. 06.01.25 We have now had further information of another scam number: 07788 016 097.
What You Should Do:
1. Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
2. Do Not Share Personal Information: GP practices will never ask for sensitive personal information in this manner.
3. Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number or email.
4. Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101.
Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.
If you have any concerns or questions, don’t hesitate to get in touch with our practice team
Non-urgent advice: Prescriptions – Important Information
If you are calling to request a prescription, please call between the hours of 10am-1pm.
If you wish to request your prescription on the website this can be done 24 hours per day.
We are asking for support from our patients to do the following:
1. Please now allow seven working days from initially ordering your repeat prescription to collecting your medication at your community pharmacy
2. Order all of your required prescription items at the same time – your community pharmacist can facilitate alignment when required
3. If you are on regular medication for a long term condition we are reviewing this for any medication that may be able to be placed on CMS, this would enable 6 month supplies to be issued for your chemist to dispense on a 2 monthly basis. Going forward the pharmacy would order the medication for you. If any patient is suitable for this the pharmacy team will be in touch.Thank you for your continued support.
GP’s and staff Portland/Meadowgreen Surgery
Notice Board
Vaping – Know the facts
Vapes can contain nicotine – and may become quickly harmfully addictive for young people. It’s
important to get the facts. Here are a few handy sources of information
- Get The Facts – nhs.inform/vaping
- Check out the Parent Club website for tips and advice on talking to your child or
young person about vaping. - You could also try looking at this article from Young Scot: The Truth About E-cigarettes
All screenings carried out by NHS Scotland are important as they can identify certain diseases and conditions before symptoms appear so that treatment can be started early. For information regarding screening, please click the link below:
Seasonal Vaccinations – Flu/Covid
If you are looking to book for your seasonal immunisations or are querying if you are eligible, please click on the link below for NHS Inform or contact the Vaccination Team on 01563 826540
Domestic Abuse
Domestic abuse can take many forms. It’s not just physical abuse, it also includes coercive and controlling behaviour. If you are, or someone you know is experiencing violent, abusive or controlling behaviour, help is available. Controlling behaviour takes away your choices in life and the things that make you, you. It can happen to anyone in an intimate relationship. You don’t need to live with your partner to experience domestic abuse. It’s important to talk to someone if you think you are experiencing domestic abuse. If you’re not ready to report it, you can still seek support. To speak in confidence call Scotland’s Domestic Abuse Helpline on 0800 027 1234. For more info visit safer.scot
NHS Ayrshire & Arran app
Group A Streptococcus: What you need to know
Group A streptococcus (GAS), also known as strep A is a common bacteria which causes mild infections. These are usually mild but on some rare occasions can become a more serious infection known as invasive Group A Strep (iGAS).
What to look out for:
You know your child best and should always trust your instinct when they are unwell. Speak to your GP or call 111 if your child’s symptoms are getting worse.
Always call 999 or go to the emergency department if your child:
- Is having difficulty breathing
- Their skin, tongue or lips are blue
- Is floppy and will not wake up or stay awake.
Help to reduce risk:
Strep A is spread when people are in close contact. It’s important both adults and children take the following steps to help reduce the risk of catching or spreading infections:
- Wash their hands properly with soap for 20 seconds
- Use a disposable tissue to catch coughs and sneezes
- Keep away from others when feeling unwell
For more information visit https://www.nhsinform.scot/strepA
Aggressive and Abusive Behaviour
Over the past 2 years our admin staff have been receiving increasing levels of abuse.
This has now reached an unacceptable level resulting in three of our staff leaving.
We operate a zero tolerance policy to aggressive/abusive behaviour.
Anybody abusing our staff will be removed from our list with no further warning.
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Find out everything you need to know about registering with Portland & Meadowgreen Surgeries.
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