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Welcome to Portland & Meadowgreen Surgeries

Dr McHattie, Dr Holland & Dr Rowan-Perry

Non-urgent advice: AGGRESSIVE AND ABUSIVE BEHAVIOUR

Over the past six months our admin staff have been receiving increasing levels of abuse.

This has now reached an unacceptable level resulting in one of our staff leaving.

We operate a zero tolerance policy to aggressive/abusive behaviour.

Anybody abusing our staff will be removed from our list with no further warning.

Non-urgent advice: DOMESTIC ABUSE

Domestic abuse can take many forms. It’s not just physical abuse, it also includes coercive and controlling behaviour. If you are, or someone you know is experiencing violent, abusive or controlling behaviour, help is available. Controlling behaviour takes away your choices in life and the things that make you, you. It can happen to anyone in an intimate relationship. You don’t need to live with your partner to experience domestic abuse. It’s important to talk to someone if you think you are experiencing domestic abuse. If you’re not ready to report it, you can still seek support. To speak in confidence call Scotland’s Domestic Abuse Helpline on 0800 027 1234. For more info visit safer.scot

Non-urgent advice: COVID STATUS APP AND EXEMPTIONS

To download the Covid Status app, please click on the following link for instructions: https://www.nhsinform.scot/nhs-scotland-covid-status/

For information on exemptions please click on the following link: https://www.nhsinform.scot/nhs-scotland-covid-status/covid-status-common-questions/covid-status-guidance-common-questions/

Covid Vaccination Exemption Certificates: Important Notice

GPs and their teams cannot issue vaccination exemption certificates. Further information on the vaccination exemption certificates scheme, including information on safe vaccination and routes to obtain an exemption can be found on the Scottish Government and NHS Inform websites. Alternatively you can phone the free NHS Covid helpline on: 0808 196 8565

Non-urgent advice: Covid Vaccine Updates

For the most up to date information regarding the Covid-19 vaccine please visit:

www.nhsinform.scot/covid19vaccine

Covid Vaccine leaflet:

http://www.healthscotland.com/uploads/documents/37397-__Adult%20information%20covid-19%20vaccine%20leaflet-Dec2020-English.pdf

The contact number for the helpline is: 0800 030 8013

Non-urgent advice: FLU VACCINATION FOR PREGNANT WOMEN

From the 1st of October 2018, Pregnant Women in NHS Ayrshire & Arran can get their free flu vaccination from Maternity Services. Most flu vaccinations this coming flu season will be given at Ayrshire Maternity Unit. If you have any questions please speak with your community midwife or contact the Maternity Assessment Unit on 01563 825300 to book an appointment. The flu vaccine can be given at any time during your pregnancy and it is the best protection against catching the flu this winter. Get #ReadyForFlu, visit http://www.readyforflu.scot

Non-urgent advice: COVID-19 Notice

PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN GIVEN AN APPOINTMENT

IF YOU HAVE ANY COVID RELATED SYMPTOMS:
HIGH TEMPERATURE OR FEVER
A NEW CONTINUOUS COUGH
A LOSS OF OR CHANGE IN SENSE OF TASTE OR SMELL
THEN PLEASE PHONE NHS24 IN THE FIRST INSTANCE ON TEL: 111

FOR UP TO DATE INFORMATION ON COVID19 PLEASE VISIT THE NHSINFORM OR GOV.UK WEBSITE

New Patients

Find out everything you need to know about registering with Portland & Meadowgreen Surgeries.

New Patient Hub
Out of Hours and Emergencies

Should you require a doctor in an emergency when the surgery is closed, dial the surgery number and you will be given the telephone number for NHS 24. The service is for urgent or emergency problems that cannot wait until the surgery opens the following day.

You will be triaged by a nurse, who will assess the urgency of your call. If you need to see a doctor, you will be asked if it is possible for you to attend one of the treatment centres and an appointment will be arranged. If you are unable to attend a treatment centre a Doctor will visit you at home.

The NHS 24 telephone number is 111

The NHS 24 website is www.nhs24.com

COVID-19 Practice Update

1) PLEASE WEAR A FACE COVERING WHEN ATTENDING THE PRACTICE

2) WE ARE CURRENTLY RUNNING A TRIAGE APPOINTMENT SYSTEM.

PLEASE PHONE THE PRACTICE TO LEAVE YOUR NAME AND SHORT DESCRIPTION OF YOUR PROBLEM AND THE ADMIN TEAM WILL EITHER SIGNPOST YOU TO THE NEAREST SUITABLE SERVICE OR ADD YOUR NAME TO BE TRIAGED BY THE ANP OR ONE OF THE GP’S.

ANY HOUSECALLS REQUESTS WILL ALSO BE TRIAGED APPROPRIATELY

ANYONE REQUIRING A SELF ISOLATION NOTE PLEASE SEE LINK BELOW

Latest News

GP RETIREMENT

GP RETIREMENT – DR MCGREGOR THE PRACTICE WOULD LIKE TO ANNOUNCE THE RETIREMENT OF DR MCGREGOR AS OF APRIL 30TH […]

A MESSAGE FROM THE COMMUNITY PHARMACY ADVISOR:

Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in […]

REPLACEMENT NHS HEARING AID BATTERIES are now available at BOTH SURGERIES

If you have a NHS hearing aid we can provide you with replacement hearing aid batteries. Please remember to bring […]

No Longer Need It? – Cancel It!
NHS 24 is available 24 hours a day 7 days a week. 
COVID-19: Latest NHS Scotland Advice
Portland & Meadowgreen Surgeries
Portland Surgery,
Dukes Road,
Troon,
KA10 6QR
Meadowgreen Surgery
129 Deveron Road,
Troon,
KA10 7JH