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Welcome to Portland & Meadowgreen Surgeries

Dr Holland, Dr Rowan-Perry and Dr Gaffney

Non-urgent advice: Prescriptions – Important Information

NHS Ayrshire and Arran has agreed with GP practices and Community pharmacies to have a standardised time frame for ordering of repeat prescriptions. This change will commence on Monday 20th February 2023.  We are asking for support from our patients to do the following:

1. Please now allow seven working days from initially ordering your repeat prescription to collecting your medication at your community pharmacy

2. Order all of your required prescription items at the same time – your community pharmacist can facilitate alignment when required

3. If you are on regular medication for a long term condition we are reviewing this for any medication that may be able to be placed on CMS, this would enable 6 month supplies to be issued for your chemist to dispense on a 2 monthly basis.  Going forward the pharmacy would order the medication for you.  If any patient is suitable for this the pharmacy team will be in touch.

Thank you for your continued support.
GP’s and staff Portland/Meadowgreen Surgery

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NHS Ayrshire & Arran app

Group A Streptococcus: What you need to know

Group A streptococcus (GAS), also known as strep A is a common bacteria which causes mild infections. These are usually mild but on some rare occasions can become a more serious infection known as invasive Group A Strep (iGAS).

What to look out for:

You know your child best and should always trust your instinct when they are unwell. Speak to your GP or call 111 if your child’s symptoms are getting worse.

Always call 999 or go to the emergency department if your child:

  • Is having difficulty breathing
  • Their skin, tongue or lips are blue
  • Is floppy and will not wake up or stay awake.

Help to reduce risk:

Strep A is spread when people are in close contact. It’s important both adults and children take the following steps to help reduce the risk of catching or spreading infections:

  • Wash their hands properly with soap for 20 seconds
  • Use a disposable tissue to catch coughs and sneezes
  • Keep away from others when feeling unwell

For more information visit https://www.nhsinform.scot/strepA

Aggressive and Abusive Behaviour

Over the past 2 years our admin staff have been receiving increasing levels of abuse.

This has now reached an unacceptable level resulting in three of our staff leaving.

We operate a zero tolerance policy to aggressive/abusive behaviour.

Anybody abusing our staff will be removed from our list with no further warning.

Domestic Abuse

Domestic abuse can take many forms. It’s not just physical abuse, it also includes coercive and controlling behaviour. If you are, or someone you know is experiencing violent, abusive or controlling behaviour, help is available. Controlling behaviour takes away your choices in life and the things that make you, you. It can happen to anyone in an intimate relationship. You don’t need to live with your partner to experience domestic abuse. It’s important to talk to someone if you think you are experiencing domestic abuse. If you’re not ready to report it, you can still seek support. To speak in confidence call Scotland’s Domestic Abuse Helpline on 0800 027 1234. For more info visit safer.scot

New Patients

Find out everything you need to know about registering with Portland & Meadowgreen Surgeries.

New Patient Hub

Should you require a doctor in an emergency when the surgery is closed, dial the surgery number and you will be given the telephone number for NHS 24. The service is for urgent or emergency problems that cannot wait until the surgery opens the following day.

You will be triaged by a nurse, who will assess the urgency of your call. If you need to see a doctor, you will be asked if it is possible for you to attend one of the treatment centres and an appointment will be arranged. If you are unable to attend a treatment centre a Doctor will visit you at home.

The NHS 24 telephone number is 111

The NHS 24 website is www.nhs24.com

Latest News

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NHS 24 is available 24 hours a day 7 days a week.